Frequently Asked Questions

Obizify is a comprehensive home services platform connecting users with trusted professionals for various tasks, including cleaning, plumbing, electrical work, and more. We make it easy to find reliable service providers in Tanzania and surrounding areas.

You can download Obizify from the Google Play Store for Android devices and the Apple App Store for iOS devices. Once installed, follow the on-screen instructions to set up your account.

Obizify is currently operational in Tanzania and surrounding regions. We are continually expanding our services; please check the app for the latest coverage areas.

After logging in, select the desired service category, choose a professional based on ratings and availability, schedule a convenient time, and confirm your booking.

Yes, Obizify allows you to schedule services up to 30 days in advance, providing flexibility to plan according to your needs.

You can cancel or reschedule a booking through the app up to 24 hours before the scheduled time without any penalty.

Obizify accepts various payment methods, including credit/debit cards, mobile wallets, and cash on delivery, ensuring convenience for all users.

No, all service charges are transparently displayed before confirmation. Any additional costs will be communicated upfront.

During the booking process, enter your promo code in the designated field to avail discounts or special offers.

All professionals undergo a rigorous background check, including verification of qualifications, experience, and customer reviews, to ensure quality and safety.

Yes, Obizify allows you to select professionals based on their profiles, ratings, and availability, giving you control over your service experience.

Your satisfaction is our priority. If you're not satisfied, please contact our support team within 24 hours, and we will address your concerns promptly.

Obizify ensures that all professionals adhere to safety protocols, including wearing appropriate gear and following hygiene standards.

You can reach our support team 24/7 via the in-app chat feature, email at info@abaqriy.com, or by calling our helpline at +255 779 348 499.

Yes, we employ advanced encryption and security measures to protect your personal and payment information.

Navigate to the 'Profile' section in the app to update your personal details, including contact information and preferences.

Yes, your complete service history is available under the 'My Bookings' section, allowing you to track past and upcoming services.

If you wish to deactivate or delete your account, please contact our support team, and they will assist you through the process.